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Welcome to the Municipal Council of Penang Island e-Complaints Portal


The Municipal Council of Penang Island created the customer service portal to facilitate distance public interaction with the Council which is limitless and without time constraint. Report your feedback whether for camplaints, enquiries, suggestions or appreciation here.

If you are surfing the portal for the first time you can choose to register as Membership of e-Complaints by CLICKING HERE then LOG IN to the e-Complaints portal and the services provided.

If you are not interested you can make a NEW Complaint or Check Complaints by clicking the keys in the above menu.

Thank you for visiting the MPPP e-Complaints Portal.



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Contact Information

Municipal Council Of Penang Island
Paras 4, KOMTAR,
Jalan Penang,
10675 Pulau Pinang

Telephone :
04-259 2020

Facsimile :
04-259 2020

04-263 7637
04-263 7000

Operating hours :
8:30am - 5:30pm   (Monday - Friday)

Email :

Website :